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Why do I always see tooltip popups when I load the Web Reader - how can I turn these off?

Normally, the initial tooltip pop ups will only display once, when you first load the ReadCube Web Reader. You can skip the tooltips entirely, by clicking on "Skip".

If the tooltips are displaying more than once, or whenever you load an Enhanced PDF in the Web Reader, it's likely that your web browser has cookies disabled. As many other websites do, ReadCube uses cookies to store information about your settings and previous interactions, including tooltip sequence completion/skipping. 

Please check your web browser settings to make sure cookies and local storage are enabled. In addition, third-party privacy software might also be clearing your cookies between browser sessions. If you're using an IT-managed computer, please check with your IT administrator.

For any additional questions, please contact us at

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